Conversational Intelligence

Observe.AI
Conversational Intelligence

Observe.AI Introduces Contact Center LLM with Generative AI Suite

Observe.AI, the live conversation intelligence platform for contact centers, today introduced its 30-billion-parameter Contact Center LLM and new Generative AI Suite for boosting agent … 0
CallMiner
Conversational Intelligence

CallMiner announced new functionality in RealTime product

CallMiner, the leading provider of conversation intelligence to drive business performance improvement, today announced new functionality in its real-time agent … 0
JustCall
Conversational Intelligence

JustCall Unveils Conversational Intelligence Platform JustCall iQ

JustCall by SaaS Labs, a leading contact center software provider for small and medium-sized businesses (SMBs), announced the launch of … 0
Invoca Unveils
Conversational Intelligence

Invoca Unveils Conversation Intelligence Boosted by Generative AI

Invoca, a recognized leader in conversation intelligence AI, today unveiled new capabilities that leverage a combination of generative AI, large … 0
ServiceNow
Conversational Intelligence

ServiceNow introduces Now Assist for Virtual Agent

ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced its newest generative AI … 0