Customer Experience, Service & Success
Customer Experience, Service & Success
Consumer Trust Languishes at 2016 Levels
Consumers’ trust in the organizations they do business with has not recovered from its pandemic decline Gen Zers are much … 0Customer Experience, Service & Success
Cognigy announced the return of Masters Series: CX Forecasts 2024
Cognigy, a global leader in AI-driven customer service solutions leveraging Conversational and Generative AI, is excited to announce the return … 0Customer Experience, Service & Success
InMoment and Bright to elevate CX with AI-Powered Upskilling
InMoment, the leading provider of Experience Improvement solutions, today announced that it has deepened its partnership with Bright, an award-winning, immersive … 0Customer Experience, Service & Success
TrustRadius rates Bright Pattern #1 Contact Center Software Provider
Bright Pattern, an industry-leading provider of cloud-based omnichannel contact center software solutions, has been rated #1 by TrustRadius in the … 0Customer Experience, Service & Success
Alida announces Efrem Ainsley as New CEO
Alida, the leader in community-centered experience research, today announced that Efrem Ainsley has been appointed as Chief Executive Officer, effective … 0Recommended Posts